PAYPOINT: HOW CREDIT UNIONS BENEFIT

Why becoming a PayPoint agent can help make your Credit Union more successful.

  1. When you become a PayPoint agent your members can pay their ESB, Eircom, Bord Gáis, NTL, Chorus, Vodafone Bill Payment, Panda Waste, Wexford, Laois and Meath County Councils, Dublin City Council and Imagine bills conveniently in their local Credit Union as well as Top Up their mobile phones with Vodafone, O2, Meteor, 3Pay and Tesco Mobile.  We also offer a range of International and Rechargeable calling cards such as Swiftcall, First National, IDT - Unity, Lime and Super cards.  This offers your members a value added service whereby they can pay their bills at the same time as they sort out their finances at your Credit Union.

  2. If your Credit Union operates ad hoc utility bill pay services already, PayPoint will save substantial administrative time, reduce your costs, and allow your staff to work on more productive areas.

  3. PayPoint offers your customers more choice of payment schemes than any other network and is the only network to process ESB bills or tokens. Therefore PayPoint is the only network that accepts payments for all the major utilities

    - ESB tokens, cards and bills
    - Bord Gais bills
    - Eircom bills
    - NTL and Chorus cable bills
    - Vodafone Bill Pay

  4. Many of PayPoint’s client companies advertise PayPoint free of charge on bills and in regular customer communications. Some even include customers’ nearest PayPoint outlet names and addresses.

  5. No retailer investment is required. The terminal, installation and training are all provided free of charge and an initial period will be agreed with each Credit Union to allow them time to attain commercially viable transaction volumes.

  6. As part of PayPoint’s programme of on-going improvement, €11 million has recently been spent developing a new generation of PayPoint terminal. Using feedback from retail agents on the improvements they would like to see, the all-new terminal has been designed to be faster, quieter and easier to use.

  7. PayPoint also merchandises every site with eye-catching window, interior and counter-based POS materials to advertise the availability of the service. High quality external signage can also be provided.

  8. PayPoint provides unparalleled service support for its retail agents. The PayPoint Agent Call Centre is open 7 days a week from 6.30am to 11.00pm to provide assistance with your technical, financial and customer service queries.

  9. PayPoint also has a mobile Field Service Team whose members are on hand to provide help, guidance and support on a wide range of operational, marketing and customer service matters.