PayPoint’s household bill payment service is an ideal complement to the facilities traditionally provided by credit unions for their members. By offering a more convenient and faster means to pay Electric Ireland, Bord Gais, Eircom, UPC, Dublin City Council bills and a range of International payment products at the counter, credit unions can enhance customer service, broaden their product range and attract new members as a result.
Over 130 Irish credit unions have already joined the PayPoint network and the service is proving highly popular with their members. Not only have they found the PayPoint terminal and systems very reliable, but their introduction has reduced administration and associated costs.
George Cantwell of Ballyphenane Credit Union believes PayPoint is a ‘must have’ customer service for credit unions: “Many credit unions are the focal point of their local communities and members expect them to provide high quality, efficient value-added services. For us, and our members, PayPoint has become an indispensable part of our service offering.” >> Find out more about the benefits for credit unions